Getting our clients back on "Trakk"For the road ahead

Careers at AutoTrakk

Why work for AutoTrakk?

AutoTrakk offers career opportunities in Underwriting, Verifications, Contract Compliance, and Customer Service.

Full Time AutoTrakk Employees Enjoy:

  • Competitive Compensation.
  • Paid Holidays.
  • Health and Life Insurance.
  • Vacation (Paid Time Off).
  • 401K program with employer match.
  • Credit Union Membership.
  • Great "TEAM" environment.
  • Monthly employee luncheons.
  • Modern office building with cafeteria and fitness center.
  • Free parking.

   

 

Career Opportunities Now Available

AutoTrakk is currently seeking to fill open positions in the following departments.

Current Openings:

  • Underwriting
  • Contract Compliance
  • Customer Service
  • Field Representatives

AutoTrakk is committed to building a long and enduring relationship with our employees by creating an environment that rewards both teamwork and individual initiative.

At AutoTrakk we understand that our success is linked directly to the quality of people we employ and how well those employees work together to achieve a common goal.

All openings are in the AutoTrakk Corporate Headquarters located in Montoursville, Pennsylvania with the exception of Field Representatives

 

Auto Trakk Underwriters

AutoTrakk Underwriters work closely with Auto Trakk dealers to provide affordable auto financing for their customers while considering the customer's credit history and ability to meet their financial commitments.

Underwriter Tasks:

  • Conduct day to day departmental functions to make quick decisions and generate originations based on credit applications, credit bureau reports, lease structures and verification results.
  • Utilize various web based services to verify phone numbers, employment and residence of potential customers.
  • Work with Microsoft Office, Windows and proprietary company software (will train).
  • Demonstrate a patient and courteous attitude to dealers and applicants.

Qualifications Required:

  • Minimum of a Bachelor’s degree or equivalent industry related experience.
  • Must be detail oriented.
  • Exceptional telephone skills and basic computer knowledge including data entry is preferred.
  • Car dealership sales and/or finance experience a plus.
  • Must be willing to work in a fast paced environment.
  • Bi-lingual ability is a plus.

 

   

AutoTrakk Contract Compliance

Contract Compliance Specialists work with our customers to ensure they remain in compliance with the terms of their lease at all times. This includes making their payments in a timely fashion and maintaining adequate levels of insurance protection..

Compliance Department Tasks:

  • Monitor customer payment histories to ensure contract compliance.
  • Manage portfolio delinquency to within acceptable margins in accordance to departmental benchmarks.
  • Maintain constant daily call volume in accordance to departmental benchmarks.
  • Confirm payment reminder systems are functioning properly.
  • Verify adequate insurance is in place on all customer vehicles.
  • Work with credit challenged customers to assist them in meeting their contractual obligations.

Qualifications Required:

  • High School Diploma is required, Associates of Bachelor's Degree is a plus.
  • Bi-lingual ability is a plus..
  • One year of collections and/or customer service background.
  • Proficiency with Microsoft Office
  • Stable and solid job history.
  • Ability to work independently in a goal oriented environment.
  • Working knowledge and understanding of automobile finance is a plus.
  • Pleasant and courteous phone manner.
  • Ability to work in a fast paced environment.
   

AutoTrakk Customer Service Representatives

AutoTrakk Customer Service Representatives assist our customers with their lease activations as well as accepting customer payments over the phone. Customer Service Representtives also assist customers with warranty claims and other routine services.

Customer Service Tasks:

  • Field calls on a multi-line phone system.
  • Address and resolve customer concerns or issues.
  • Accurately processing credit/debit card payments for customers.
  • Assisting customers in the proper operation of elctronic payment reminders.
  • Assisting customers with warranty claims.

Qualifications Required:

  • High School Diploma is required, Associates of Bachelor's Degree is a plus.
  • Bi-lingual ability is a plus.
  • Must be multi-task oriented.
  • Basic computer knowledge with data entry.
  • Must be punctual with a dependable work history.
  • Previous customer service / call center experience.
   

AutoTrakk Field Sales Representatives

AutoTrakk engages independent contractors to represent the Auto Trakk program to dealers located within our geographic footprint.

Field Sales Representative Tasks:

  • Identify the dealers within the assigned Sales Territory that are particularly effective in pursuing the sub-prime market.

  • Develop the assigned Sales Territory by soliciting and adding dealerships that are the “best fit” amongst the effective sub-prime dealerships.

  • Provide Auto Trakk Program training for all dealership personnel, including Sales people, the appropriate F&I personnel, technical staff, and office/accounting personnel.

  • Provide service and support to dealership base to assure that the Auto Trakk Program is used effectively, frequently, and profitably by dealers.

  • Maintain the appropriate dealer relationships with the dealership base.

Qualifications Required:

  • 3-5 Years F&I Automobile dealership experience running an effective sub-prime program (preferred).

  • 3-5 years experience as a sub-prime automobile finance company representative to dealers.

  • Proven track record of developing and maintaining a sales territory.

  • Willingness to travel extensively and continuously throughout the sales territory.

To inquire as to what geographic areas may presently be available, please contact George Stauffer, Vice President of Sales for AutoTrakk, LLC.

 

Application for Employment

AutoTrakk is a Tobacco-Free Workplace, and only hires applicants who do not use tobacco products.

AutoTrakk does not provide a printable job application. You must apply for employment on our website by following the link below.




You may also email your resume to our Human Resources (hr@autotrakk.com) department.